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Frequently Asked Questions

Frequently asked questions
How will my new puppy be delivered?
We ensure a smooth delivery process for your new puppy. Once your application is approved and your puppy is ready, we'll coordinate with you to arrange the best delivery method. You can pick up your puppy at our ranch or opt for delivery via a trusted pet transport service. Our goal is to ensure your puppy arrives safely and comfortably!
Can I insert an image, video, or GIF in my FAQ?
Yes. To add media follow these steps:
1. Manage FAQs from your site dashboard or in the Editor
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3. From the answer text box click on the video, image or GIF icon
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How will you get your puppy home safely?
Once your application is approved and your puppy is ready, we’ll help you choose the best way to bring them home! You can pick up your puppy at our ranch, or we can arrange trusted pet transport if needed. Our goal is a safe, smooth, stress-free trip for your new puppy. 🐶
What should you know about returning a puppy?
Your satisfaction and our puppies' well-being are our top priorities. If you ever need to return a puppy, reach out to us right away. We'll work together to find the best solution, which may include bringing the puppy back to our ranch. Specific terms and conditions apply, and we're here to discuss them with you.
How long does it take to process an adoption application?
The processing time for an adoption application can vary, but we typically review applications within a few days. We will contact you as soon as possible to discuss the next steps once your application has been reviewed.
How do I apply to adopt a puppy from Hilary's Doodle Ranch?
To apply for adopting a puppy from Hilary's Doodle Ranch, you need to fill out our adoption application on our Good Dog page. Once your application is reviewed and approved, we will guide you through the next steps to select the perfect puppy for your family.
Why might your family love a puppy from Hilary's Doodle Ranch?
You’re getting a puppy raised with care, health testing, and lots of early socialization! Our Mini and Micro Mini Bernedoodles come from genetically tested parents and are raised inside our home as part of the family. We focus on confident, well-mannered puppies that are ready to fit right into your daily life. 🐾
How does the Empowered Puppy Curriculum help your puppy grow?
Our Empowered Puppy Curriculum gives your puppy an amazing early start! It focuses on gentle socialization, early enrichment, and confidence-building so your puppy grows into a happy, adaptable companion. 🐾 It also helps prepare puppies for family life, and may support future therapy or service work.
What kind of support do you get after bringing your puppy home?
You get lifetime support from us! You can reach out anytime with questions about training, health, or everyday care. We’re here to help you and your puppy grow into a happy, well-loved team! 💕
How do you start the puppy application process?
You can start by filling out our application on our website. Once we review it, we'll reach out, answer your questions, and help you move through the next steps if we think it's a great fit!
What is the process for adopting a puppy from Hilary's Doodle Ranch?
To adopt a puppy from Hilary's Doodle Ranch, start by filling out our adoption application on this website or on Good Dog page. Once approved, we will guide you through selecting the perfect puppy for your family. A deposit is required to reserve your puppy, and the remaining balance is due at the time of pickup or delivery.
When will you get to meet your puppy?
We’ll guide you on the best time to meet your puppy based on their age and your approval status. We keep things simple, safe, and stress-free for you and the puppies!
Why does your contract include a spay/neuter requirement?
Our contract includes a spay/neuter requirement because we want each puppy placed in the best possible family home! It helps protect our program and ensures pet puppies are not used for breeding. We’ll review the timing and details with you before pickup.
Why should you join the waitlist for an upcoming litter?
Joining the waitlist helps you stay updated on planned litters and gives us a chance to learn what you’re hoping for. That makes it easier for us to guide you toward the puppy that fits your family best!
When can my puppy go home?
Our puppies usually go home around 8 weeks old, once they are weaned, checked over, and ready for their new families! We’ll confirm the exact go-home date as your puppy grows and keep you updated every step of the way.
Can you bring home one of our puppies if you live outside Mount Pleasant?
Yes! We work with families across the U.S., not just locally. If you're interested in one of our puppies, we'll help you talk through the best pickup or transport option for your situation so bringing your puppy home feels easy and safe!
How do I know which puppy is the best fit for my family?
We love helping families find the right match! As the puppies grow, we get to know their personalities, energy levels, and little quirks. Then we can help guide you toward the puppy that fits your lifestyle, home, and goals best!
What should you expect when your puppy comes home?
Before go-home day, we'll make sure you know exactly what to expect. We'll share the important care details, paperwork, and any items included with your puppy so you're prepared and confident from day one!
How does the waitlist work for planned litters?
If you're hoping for a future litter, joining the waitlist is a great next step! It helps us know which families are interested, and we'll keep you updated as plans become available so you don't miss out.
Will you get photo updates while your puppy is growing?
Absolutely! We love sharing updates while your puppy is with us. You'll get to follow along as they grow, change, and start learning important life skills. We know how exciting that wait is!
What ways can you pay for your puppy?
You can reserve your puppy with a deposit, and we’ll walk you through the current payment options during the application process. We also offer payment plans through Good Dog and Klarna when available. If you have questions, just ask—we’re happy to help! 💛
How can you reserve your puppy and pay?
You can reserve your puppy with a deposit. During the application process, we’ll walk you through the current payment options and let you know when Good Dog or Klarna payment plans are available. If you have questions, just reach out—we’re happy to help!
What health guarantee comes with your puppy?
You get a 2-year health guarantee for genetic health issues! If a covered issue ever comes up, we’ll talk you through the next steps and help you find the best solution. We want you to feel confident, supported, and cared for from day one! 💛
How should I prepare my home for a new puppy?
Preparing your home for a new puppy involves creating a safe and comfortable space for them. This includes puppy-proofing your home, setting up a designated area with a bed, toys, and food and water bowls, and having a plan for potty training and socialization.
What grooming does a Bernedoodle need?
Bernedoodles need regular grooming to stay comfortable and looking their best! That usually means brushing several times a week to help prevent tangles, plus routine grooming appointments. Starting a grooming routine early can make it much easier for both you and your puppy!
Do you health test your breeding dogs?
Yes, we do! Our parent dogs are carefully selected and health tested, including genetic testing and OFA evaluations, so we can focus on healthier puppies and strong breeding decisions. That extra care is a big part of our program!
Are your Bernedoodles hypoallergenic?
Bernedoodles are often a great choice for families looking for a lower-shedding companion! That said, no dog is 100% hypoallergenic. We focus on Mini and Micro Mini Bernedoodles with coats many families love, but individual reactions can vary.
How do you choose your breeding pairs?
We choose our breeding pairs with care and intention! We look at structure, temperament, and health testing so we can raise puppies that are thoughtful, well-adjusted, and family-friendly.
What health care do your puppies receive before they go home?
We give our puppies lots of hands-on care and attention while they’re with us, and we keep families updated along the way! Before go-home day, we make sure you know your puppy’s care details and what to expect as they transition into your home. We want you to feel confident and ready!
Are your puppies checked by a vet before they go home?
Yes! Before go-home day, we make sure each puppy is checked over and ready for their new family. We also share the care details you need so you know exactly what to expect when your puppy arrives home.
How big do your Mini Bernedoodles and Micro Mini Bernedoodles usually get?
Mini Bernedoodles and Micro Mini Bernedoodles can vary in size depending on the parents and the litter! We focus on smaller family companions, and we’re happy to talk with you about the expected size range for the puppy you’re interested in. If size matters for your home, just ask us—we’ll help guide you!
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